IT Managed Services
Focus on Your Business,
We'll Handle Your IT
Our IT Managed Services provide comprehensive, proactive support for your entire technology infrastructure. From 24/7 monitoring and security to cloud management and help desk support, we ensure your systems run smoothly, securely, and efficiently, allowing you to focus on what matters most: growing your business.
Our Managed Service Offerings
Comprehensive IT management solutions tailored to your business needs
Cloud Infrastructure Management
Comprehensive management of your cloud environment across AWS, Azure, and Google Cloud platforms.
Key Features
- Multi-cloud management
- Cost optimization & monitoring
- Auto-scaling configuration
- Backup & disaster recovery
- Security compliance monitoring
- Cloud migration support
Benefits
- Cost savings up to 40%
- Enhanced scalability
- Improved cloud security
- Expert cloud architecture
Infrastructure Monitoring & Management
Proactive 24/7 monitoring of your entire IT infrastructure ensuring optimal performance and minimal downtime.
Key Features
- Real-time server monitoring
- Network performance tracking
- Automated alerting system
- Capacity planning & optimization
- Hardware health monitoring
- Performance reporting dashboard
Benefits
- Reduced downtime by up to 95%
- Proactive issue resolution
- Optimized resource utilization
- Predictive maintenance alerts
Office 365 Administration
Complete Microsoft 365 management including user administration, security, and compliance oversight.
Key Features
- User & license management
- Email & Exchange administration
- SharePoint & OneDrive setup
- Teams deployment & support
- Security & compliance monitoring
- Backup & archiving solutions
Benefits
- Optimized Microsoft 365 usage
- Enhanced collaboration tools
- Improved security posture
- Cost-effective licensing
Help Desk & End-User Support
Dedicated IT support for your team with multi-channel access and rapid issue resolution.
Key Features
- Multi-channel support (phone, email, chat)
- Ticketing system
- Remote desktop assistance
- Software troubleshooting
- User onboarding support
- Knowledge base management
Benefits
- Improved employee productivity
- Faster issue resolution
- Reduced IT workload
- Enhanced user satisfaction
Backup & Disaster Recovery
Automated backup solutions and disaster recovery planning to ensure business continuity.
Key Features
- Automated daily backups
- Offsite data replication
- Disaster recovery planning
- Recovery time testing
- Data encryption
- Compliance documentation
Benefits
- 99.95% data recovery success
- Minimal data loss (RPO < 1 hour)
- Fast recovery (RTO < 4 hours)
- Peace of mind
Network Management
Complete network infrastructure management including optimization, security, and troubleshooting.
Key Features
- Network performance monitoring
- Bandwidth optimization
- Router & switch management
- VPN configuration
- Network security
- Wi-Fi management
Benefits
- Improved network speed
- Enhanced security
- Reduced network downtime
- Optimized bandwidth usage
Why Choose Our Managed Services?
Partner with experts who understand your technology needs
Proactive Monitoring
We don't wait for problems to occur. Our 24/7 monitoring identifies and resolves issues before they impact your business, ensuring maximum uptime and productivity.
Cost Predictability
Fixed monthly pricing eliminates surprise IT costs and allows for better budget planning. Our managed services typically cost 40-60% less than maintaining an in-house IT team.
Expert Team Access
Gain access to a full team of IT specialists including network engineers, security experts, cloud architects, and support technicians—all for less than the cost of one full-time employee.
Scalable Solutions
Our services grow with your business. Easily scale up or down based on your needs without the hassle of hiring, training, or managing additional IT staff.
Enhanced Security
Benefit from enterprise-grade security measures including advanced threat detection, regular vulnerability assessments, and 24/7 security monitoring to protect your data.
Strategic Partnership
We become your trusted IT advisor, providing strategic guidance on technology investments, digital transformation initiatives, and long-term IT planning.
Our Onboarding Process
Seamless transition to managed IT services in four simple steps
Discovery & Assessment
We conduct a comprehensive audit of your current IT infrastructure, identify gaps, assess risks, and understand your business objectives to create a tailored service plan.
Planning & Design
Our team develops a detailed management plan including monitoring protocols, security measures, backup strategies, and support workflows customized to your specific needs.
Implementation & Migration
We deploy monitoring tools, configure systems, implement security measures, and migrate your infrastructure to our managed environment with zero downtime.
Optimization
Continuous monitoring, regular performance reviews, proactive maintenance, and strategic improvements ensure your IT infrastructure evolves with your business needs.
Frequently Asked Questions
Common questions about our IT Managed Services
What is included in IT Managed Services?
Our IT Managed Services include comprehensive monitoring, maintenance, and management of your entire IT infrastructure. This covers servers, networks, cloud environments, security systems, backups, and end-user support. We provide 24/7 monitoring, proactive issue resolution, regular updates, security patches, and strategic IT planning.
How quickly can you respond to critical issues?
Can you manage hybrid cloud environments?
What security measures do you implement?
How do you ensure business continuity?
We are always ready to help you and answer your questions
Supporting our customers with their every technological needs.
Call Center
+ (234) 0913-408-1401
Our Location
3B, Aliu Iboyimi Str.
Off Alidada Bus-stop
Okota, Lagos
info@9660technologies.com
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Get in Touch
Define your goals and let us identify areas where we can add value to your business.